Why is Vonage not working?
Reboot your Vonage adapter. Unplug the power on your network devices (modem, router, and Vonage adapter). Confirm that all the cables are properly and securely connected between the services. Wait at least 30 seconds. Plug power back into modem.
Why does Vonage go straight to voicemail?
When Do Not Disturb is turned on, all incoming calls go to voicemail, if voicemail is turned on. If voicemail is not turned on, callers will hear a message that states you are not accepting calls. You can continue to place outgoing calls when Do Not Disturb is turned on.
How do I speak to a live person at Vonage?
You must contact Vonage by phone at 1-732-944-0000.
How do I activate Vonage calling?
Make a Call
- Dial the 10-digit Access Number assigned in your Online Account or choose another available Access Number.
- Enter your Security PIN. If PINless dialing is enabled, your Security PIN is not required.
- Dial the phone number that you want to call (use 011 + country code for international calls).
Can I use Vonage with a wireless Internet connection?
To use Vonage service you need a high-speed Internet connection such as cable or DSL. Vonage does not supply Internet service. You must arrange for Internet service from an Internet Service Provider (ISP) in your area. NOTE: Vonage does not recommend or support using satellite or wireless Internet technology.
How do I update Vonage firmware?
Click Settings from the top menu, then select Upgrade from the left navigation pane. Go to Select and Upgrade Firmware and click Choose File. Select the firmware file and press Upgrade.
Why does it say im unavailable when I call someone?
Cell phone calls designated as “Unavailable” on a phone’s caller ID are placed from an area or region from which your wireless service provider or phone company is unable to retrieve a phone number.
Why does my phone say not accepting calls?
The person you are trying to reach may have blocked your number, so you receive the “Person is not accepting calls” message. On most accounts, you can not talk to the person directly, but you can leave a voicemail. If that does not work, try calling another person you both know.
Can you use Vonage with Wi-Fi?
Some Vonage phone adapters support wireless capability, which enables you to access the Internet by multiple computers and wireless devices. If you already have a wireless router and it is close to where the Vonage telephone adapter is placed, conflicts can occur.